Articles on: Account and billing

Add or change your payment method

The card on file lives in Settings, on Plan & billing. You can add one, or replace the one we already have.


  1. Click Settings at the bottom of the sidebar.
  2. Find Plan & billing.


This block is there on lifetime, and on a monthly or yearly plan. It is not on the 30-day trial you started with your card, which already has it.


If you have no card yet


  • It says No card on file. Add one to buy extra client workspaces.
  • Click Add a payment method.
  • Card details go straight to Stripe. They never touch our servers.


Plan and billing with no card on file, and Add a payment method


If a card is already on file


  • Brand, last four digits, and expiry.
  • Update payment method replaces it.
  • A line under it names what it pays for: your plan, Business Max, your extra client workspaces, or more than one of these.


Visa on file, Update payment method, used for extra client workspaces


Paying by Link looks like Link · your email. The button is still Update payment method, never Replace card.


Link payment method with Update payment method


If something is wrong


  • Expired: the row turns amber. This card has expired. Replace it or your next workspace charge will fail.
  • On file but we cannot charge it: We can't charge this method yet. Add it again below, or email support@booksgpt.ai.


Expired Visa, amber warning to replace it


Card on file that cannot be charged yet


If you have an unpaid invoice


Saving a new method discloses this first:


  • Saving this card will also let Stripe retry your unpaid invoice of $X.
  • If we cannot name the amount: Saving this card will also let Stripe retry the unpaid invoice on your account.


Stripe retries it only if you save.


Extra client workspaces


  • Buying an extra workspace needs a card on file.
  • With no card yet, click Add client workspace under Extra client workspaces. When your plan's workspaces are used up, BooksGPT asks for a card as part of creating the new one, and shows the charge before you confirm. Your current plan stays the same.
  • A free-forever founding account with nothing billed has no Payment method block. It adds a card the same way.


Good to know


  • Yearly back to monthly is still email support@booksgpt.ai. That is not a card change. See "Pay monthly or yearly".
  • Cancel is on this same page. See "Cancel a trial or monthly plan".

Updated on: 18/10/2026

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